Privacy Policy
Last updated: June 2026
Introduction
eva365 ("we", "our", or "us") provides appointment scheduling software that connects Australian businesses with their customers. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have when you use our website, mobile app, and related services (together, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, business details, and any messages you send us through the contact form. We also collect information automatically when you use the Service, including device information, IP address, browser type, pages visited, and appointment/booking activity, in order to operate and improve the Service.
How We Use Your Information
We use the information we collect to: - Provide, maintain, and improve the Service - Process bookings and send appointment-related notifications - Respond to your enquiries and provide customer support - Send important updates about your account or the Service - Detect, prevent, and address fraud, abuse, or technical issues
Cookies & Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can learn more about the specific cookies we use and how to manage them in our Cookie Policy.
How We Share Your Information
We do not sell your personal information. We may share information with trusted third-party service providers who help us operate the Service (for example, hosting, email delivery, and analytics providers), each bound by appropriate confidentiality and data-handling obligations. We may also disclose information where required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.
Data Retention
We retain personal information for as long as is necessary to provide the Service and fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us via the contact details on our Contact page.